That's right! You can invite your existing customers to access your branded portal to book rides anytime. Turn your business into a Travelocity, Priceline, Expedia, Trivago or better to book wheelchair rides!
No lengthy credit card processing application. When you create your business profile, we instantly create a Stripe Connect Account for you so you can process customers credit or debit cards, even bank accounts for consumer or corporate! No authorization forms needed with Stripe.
We are confident and passionate about our software! Here are three main reasons you should choose iHug Software: (1) Our software is continuously developed on technology that other popular brands use such as, Tesla, NASA, Uber, Paypal, Netflix and AirBnb. (2) We have studied the ambulance industry and have built technology specifically designed to help grow your business, removing the complexity of other softwares. (3) It is very user-friendly to both your business and the customer.
Our turn-key packages include your very own business portal where you can book rides, take payments, dispatch requests to drivers, keep a record of all your rides and more. It also comes with an easy solution for your customers to book rides and is also linked real-time with the driver app to become on-demand.
The software allows you to charge via all major credit and debit cards. We use a payment system called Stripe, which is used by popular brands such as, Amazon, Lyft, Target, Postmates, Doordash, Facebook and more.
This is where it gets exciting. You can track your drivers live on a map, see time and date stamps when they arrive, are in progress and have completed the journey. All you do is send the driver the ride and they handle the rest through the driver app!
You sure can! We understand every business is different so we have made it very user friendly. You are able to set your base fee for one way or round trips, mileage fees and even an hourly rate if you choose.
You can let your driver know any relevant information through the software. Example, if the customer has two items of luggage, or their flight number is FCY5, you just input it when booking and it will be sent to their app. No more stress!
Why, yes they can. Already have a customer list? All you need to do is invite them via their email and they can start booking rides in your business portal. They select the service type, date and time, make payment and then you can dispatch the driver on-demand or through a schedule.
Yes, it is up to you! You have the option to pay them a $ amount at the end of the ride, or if you prefer to keep the money and pay them an hourly wage later on, you can do that too. It's all up to you!